What happens when gift cards are cancelled in Shopify?

LoyaltyTree includes comprehensive gift card status synchronization with Shopify. When a gift card is deactivated or cancelled in Shopify, the system automatically detects this change and refunds the consumed seeds back to the customer. The refund is recorded as a separate transaction in the customer's seed history for complete audit trail transparency. This ensures customers don't lose loyalty value if a gift card expires unused or is cancelled for any reason. The system continuously monitors gift card status including current balance and last sync time, displaying this information in the admin dashboard for full visibility.