Faq
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What are ECO credits and how are they used?
ECO credits are the currency that powers your LoyaltyTree program. Each credit funds one unit of environmental impact, such as planting a tree or supporting an eco-initiative.
How Credits Are Used:
- EcoTier Rewards - When customers reach loyalty tiers, credits are automatically consumed to fulfill their eco-rewards (like planting trees)
- Consumer Sponsorship - When customers purchase sponsorships at checkout, credits cover the fulfillment cost
- Direct Impact - You can use credits to directly fund environmental initiatives for your store
Managing Your Credits:
Monitor your credit balance from the admin dashboard or the Store Credits & Billing page. Enable auto top-up to ensure you never run out during busy periods.
Credits are billed through Shopify, so all charges appear on your regular Shopify invoice.