eco
LoyaltyTree
OneSeed.green Inc (dba LoyaltyTree)
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Privacy Policy

Effective Date: June 20, 2025

1. Introduction

OneSeed.green Inc (dba LoyaltyTree) ("we," "our," or "us") operates a loyalty program platform that enables Shopify merchants to reward customers with tree planting credits. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

By using LoyaltyTree, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information

  • Name and email address
  • Shopify store information and customer data
  • Purchase history and transaction details
  • Loyalty program participation data (seeds earned, trees redeemed)
  • OneSeed.eco account information (if connected)

2.2 Automatically Collected Information

  • Browser type and version
  • IP address and device information
  • Usage patterns and preferences
  • Cookies and tracking technologies
  • Anonymous visitor tracking data

2.3 Third-Party Information

We receive information from Shopify (customer data, order information) and OneSeed.eco (tree planting records, environmental impact data) as necessary to provide our services.

3. How We Use Your Information

  • Operate and maintain the loyalty program
  • Process seed rewards and tree redemptions
  • Communicate about your account and program updates
  • Provide customer support
  • Analyze usage patterns to improve our services
  • Comply with legal obligations
  • Coordinate with OneSeed.eco for actual tree planting
  • Convert anonymous visitors to registered customers

4. Information Sharing

We may share your information with:

  • OneSeed.eco: To fulfill tree planting requests and provide certificates
  • Shopify: To synchronize customer and order data
  • Service Providers: For hosting, analytics, and technical support
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers or acquisitions

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Cookies and Tracking

We use cookies and similar technologies to:

  • Track anonymous visitors before registration
  • Maintain user sessions
  • Analyze website usage
  • Personalize your experience

You can control cookie settings through your browser preferences.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Delete your account and data
  • Restrict processing of your information
  • Data portability
  • Withdraw consent

To exercise these rights, contact us at privacy@loyaltytree.eco.

8. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Loyalty program data may be retained for historical tracking and environmental impact reporting.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

10. International Transfers

Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us: