Configuring Seeds and EcoTiers

Visit Rewards

Reward customer engagement by granting seeds for store visits:

• Seeds per Visit: How many seeds to award for each qualifying visit
• Hours Between Visits: Minimum time between visits to qualify (prevents abuse)
• Max Visits Total: Lifetime limit on visit seeds per customer

Typical setting: 1 seed per visit, 1 hour between visits, 100 max visits

Sharing Rewards

Reward customers for sharing products and eco pages. 

• Seeds per Social Share: How many seeds to award for each social share. verified only. 
• Seeds per Direct Share: How many seeds to award for each direct share verified only. 
• Hours Between Share Rewards: Minimum time between shares to qualify (prevents abuse)
• Max Total Shares: Lifetime limit on visit seeds per customer

Referral Rewards

Reward customers for shares that convert to purchases

Order Rewards with Seed Tiers

Seeds are awarded based on Order Seed Tiers - spend thresholds that determine how many seeds a customer receives. This is not a per-dollar calculation; instead, you set specific order value thresholds:

• Currency: The currency for calculating order totals
• Minimum Order Amount: Orders below this amount do not earn seeds
• Max Seeds per Customer: Lifetime limit on order seeds (e.g., 10,000)

Order Seed Tiers

Define threshold-based seed awards. For example:

• Order ≥ $0: Gets 1 seed (baseline reward for any order)
• Order ≥ $10: Gets 70 seeds (bonus for higher spend)
• Order ≥ $50: Gets 150 seeds (even more for larger orders)

The highest matching tier applies. Click + Add Tier to create additional thresholds.

Customer Registration Rewards

Award seeds when new customers register on any store in the loyalty group:

• Seeds for New Customer Registration: One-time bonus (e.g., 5 seeds)

This encourages customers to create accounts and engage with your loyalty program.

Creating Tiers

Navigate to Customers → Eco Rewards to create and manage EcoTiers.

Each tier includes:

• Tier name: e.g., "Seedling", "Sapling", "Forest Guardian"
• Seed threshold: Seeds needed to reach this tier
• Eco-products: Environmental rewards unlocked
• Badge/icon: Visual achievement indicator

Example Tier Structure

• Tier 1 - Seedling: 100 seeds → 1 tree planted
• Tier 2 - Sapling: 500 seeds → 5 trees planted
• Tier 3 - Forest Guardian: 2000 seeds → 25 trees + 10kg plastic removal

Available Eco-Products

Configure which environmental initiatives are available as rewards:

• Tree Planting: Trees with GPS tracking via OneSeed
• Plastic Waste Removal: Ocean and beach cleanup (kg removed)
• Coral Reef Restoration: Support coral regeneration projects
• Custom Initiatives: Create your own eco-product types

Navigate to Customers → Eco Rewards → Manage Eco Products to configure.

Tier Reset Policies

Choose whether tiers reset annually or accumulate permanently:

• Permanent: Once earned, always kept (recommended)
• Annual Reset: Fresh start each year
• Rolling Window: Based on last 12 months of activity

Notification Settings

Configure how customers are notified of tier achievements:

• In-widget notifications
• Email notifications
• Push notifications (if enabled)